Privacy Policy

We protect your personal data and process it only for essential service operations.

Data we collect

The Can Kadakcioglu mobile app and web store process limited personal data to operate ordering, delivery, account management and customer support flows.

Account data: name, username and email address.
Delivery data: phone number, address, city, postal code and country.
Order data: cart contents, order history and delivery preferences.
Support data: live support messages and support requests.
Content data: stories and gallery media uploaded by admins.

How we use data

Collected information is used only for operational purposes needed to run the service.

Account creation, sign-in and account verification.
Order creation, preparation, delivery and order tracking.
Customer support and live messaging operations.
Managing stories and gallery content published by admins.
Local notifications for orders and service announcements.

Payments and third-party services

Payments are processed through the secure payment provider Iyzico. Card details are not stored in Can Kadakcioglu systems; payment information is entered and processed directly on the payment provider's pages.

Order and delivery details are used to initiate payment.
Credit card data is not stored on our app or web servers.
Payment results are stored only as order-related transaction records.

Notifications, media access and security

The app may send notifications if permission is granted and may request camera or photo library access only for admin content management.

Notification permission is used for order and announcement updates.
Camera and photo access are used only for admin media publishing.
Session and access data are protected to prevent unauthorized access.

Retention and user rights

Personal data is retained only for as long as required or permitted by applicable law. Users may contact us to request updates, corrections or deletion of their data.

Data is kept only for as long as necessary.
Requests for updates or deletion are reviewed and processed.
Support requests can be sent through our contact channels.

Contact

For questions about privacy or data processing, contact us at info@cankadakcioglu.com